Returns, Refunds & Exchange Policy
Here at Red Letter Chaser, we are committed to 100% customer satisfaction. Our shirts are made to order. Therefore we do not except any returns, refunds/exchanges, and cancellation. This policy applies to all products sold by Red Letter Chaser, LLC..
ALL SALES ARE FINAL.
But please contact us if you have any problems with your order.
We cannot accept returns on customized orders unless there is a printing error that differs from the approved design (by customer). If a printing error does occur Red Letter Chaser will happily reprint your order or give you a full refund. In the event of a cancellation for custom orders customers will be charged $35 for the artwork setup fee and if applicable if order is in production customer will also be charged $20 restocking fee (as all our tees are made to order) . For more information on custom design/orders please contact us via email RedLetterChaser.CSR@gmail.com.
Digital Design Services/Orders
You will not receive any physical products in the mail. All files will be electronically emailed to customer. In the event that customer must cancel any digital design services (logo, print design, etc...), client must notify Red Letter Chaser within 1 business day from placing order. If customer fails to notify Red Letter Chaser within the allotted time frame customer will be charged for the artwork setup fee of $35.00 and $60.00 per hour of time incurred on the design.